Heavy Commercial Motor Company Service Advisor Job in Kenya

A leading heavy commercial motor company in East Africa is seeking to employ a Service Advisor for its Nairobi operations.

She / he shall be responsible for the daily operations of the Service Reception ensuring that the customer needs and expectations are met through the management of the Workshop Business Process, from customer enquiry through to completion of the invoice and follow up.

Core Responsibilities

• Provide the initial fault diagnosis to the customer, and schedule any required work with the Workshop Planning System.
• Manage quotation process, including checking customer credit rating.
• Maintain open communication between the customer and workshop, to ensure the Technician has the right information to correctly diagnose problems and that the customer requirements and expectations are met.
• Build and develop customer relationships.
• Work as part of the Service Sales Team.
• Seek feedback from customers.

Qualifications, Skills and Knowledge Required

• Diploma/Degree in Automotive Engineering/Diploma/Degree in Mechanical Engineering (Automotive Option) OR
• Relevant Automotive technical qualifications with good experience.
• Proficient in Microsoft Office applications
• Excellent planning and organizing skills
• Good interpersonal and communication skills

The ideal candidate should have at least three years experience in a busy motor vehicle workshop preferably in heavy commercial vehicles.

A competitive salary package shall be payable to the right candidate.

Interested candidates should forward their application letter together with supporting documents by October 21, 2011 to;

The Advertiser
DN/A 1119
P O Box 40910 – 00100
Nairobi
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HasbahJob Vacancies Kenya -Van Sales Representatives

Position: Van Sales Representatives

Location: Nairobi and Western Kenya

Reporting to: National Sales Manager/ Regional Sales Manager

Key Responsibilities:

• Deliver volume, coverage and sales fundamental targets.
• Ensure regular coverage of all VSR customers in your section.
• Follows strictly the VSR daily route plan and apply strictly the selling skills in all stores
• Sell in all stores the P&G recommended retail price (PRP) and brand initiatives to all customers
• Ensure all SKU sold are displayed on shelf as per shelf space/ or on hangers by deploying effectively and efficiently all POSM targeted at VSR stores and create events that “wow” customers.
• Build outstanding goodwill with the VSR decision makers. “Own the Store”
• Achieve expected Golden store target on route.
• Sell on cash basis. No credit authorized.
• You will be responsible for timely and accurate Daily Sales Report (DSR) /MSR reports.

Job Specification

• University degree.
• Diploma in Sales and marketing from a recognized institution
• Driving License with continuous driving experience a MUST.
• Knowledge of the geographical area an added advantage
• Sales/ Marketing experience added advantage.
• Excellent communication & persuasive skills
• Tolerant and flexible, ability to withstand pressure. Self driven and honest.
• Aggressive and sharp with high degree of accuracy & integrity.
• Open minded with good reporting skills
• Team player capable of operating in a dynamic environment
• Below 28 years.

Interested applicants who meet the above qualifications should send their cover letter and updated CV indicating current/past and expected salary to hasbah.hr@gmail.com on or before October 17, 2011.

Please indicate preferred region on the subject line.

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